SHOPPING INFORMATION

Each locket is made out of 316l surgical grade stainless steel and glass. The lockets are plated for the Rose Gold in pure 18 carat rose gold. The plating method used is called ION plating, the very same that is used by designer watch makers.

Chains are made from 925 rhodium plated sterling silver, 304 stainless steel or brass plated 925 sterling silver or 18 carat rose gold. Please see individual item descriptions for more information.

Our sterling silver Chains are made by a very talented manufacturer who specialise in the highest quality sterling silver, each item is then plated in rhodium for shine and strength. 100% Nickel and Lead free.  More information below on caring for your sterling silver jewellery.

We are the only company to independently test our lockets in the UK by UKAS to ensure they meet the strict UK Jewellery and nickel laws.

Nickel is present in all steel (it makes it shiny) it’s the way the steel is made and the ‘grade’ which is important. Steel is better than sterling silver as it does not rust or tarnish. It is also incredibly strong – ideal for the complicated design of the lockets. Sterling silver is just too soft to last.

All our lockets are 316l stainless steel, the nickel does not leech out. It’s in the way the metal is forged that ensures this. Not only do we make sure they are tested by the manufacturer but again here in the UK – to UKAS standards making ours 100% tested and verified. Do not buy any steel product before making sure the seller has done this

If wearing certain jewellery causes localized areas of skin to become itchy, red and/or swollen this can indicate an allergic reaction to the metals in jewellery. Nickel is the most common culprit; if a 9ct gold piercing, bracelet, necklace or ring is causing a reaction, it’s the nickel in the gold—not the gold itself—causing the problem. Women are more commonly affected by a nickel allergy than men. People rarely have a reaction to pure gold (24k),platinum or titanium. There is a risk of allergic reactions with sterling silver too. European Directive 94/27/EC was made UK Law in 2000 and specifies the upper limit for nickel release in articles which have direct and prolonged contact with the skin – such as Jewellery, fashion accessories, and metal adornments for apparel. It also specifies the upper limit for nickel content in specified articles.

The term hypoallergenic was made up in the 1950’s as part of an advertising campaign and has since been adopted to indicate that the metal used has a diminished potential for causing an allergic reaction.

All sizes can be found on each individual item, however please find some of our most common sizes below.  The large locket measures 30mm in diameter, 25mm for the medium and 20mm for the mini. Heart lockets measure 30mm at their widest point. They are approximately4mm in depth. Interior measurements range from 10-24mm in diameter depending on the locket chosen and all are approximately 2.4mm in interior depth. New Max lockets measure 40mm in diameter.

Each charm is slightly different but on average they measure 4-13mm in diameter and height. So much detail goes into each charm, they really are a wonder to see.

All orders come beautifully wrapped as standard in our Lavish Locket boxes.  From interior packaging right through to the exterior. Charms come packed in mini LL pouches. All other orders come packed inside a gift box as standard. All boxes are printed with our logo and unless specified not to your invoice detailing your order will be included.  If you order a locket without a chain then your order will come packaged in our mini boxes.  Lockets with chains will be in our larger boxes.

We do offer an optional gift wrapping service at checkout if you would like for those special occasions, invoices will be included but if you are sending direct to recipient you can let us know not to include the invoice.

PAYMENT INFORMATION

Depending on the charms chosen an average of 7-10 in the larger Lockets,4-7 in the medium Lockets and 1-3 in the mini lockets. We would recommend 4-5in the heart lockets and up to 15 in the max.

Designed by Lavish Lockets means just that, we have drawn a charm and it has been made for us, complete with LL moulded into the reverse so you know it’s genuine. However this doesn’t stop someone copying the design. LL Logo’d items fall under the same quality guarantee but these designs aren’t our own,they are however made in a very different way to the cheaper copies out there. As you probably are aware there are a lot of factories that make this type of jewellery, Lavish & Co. Ltd spent months sourcing the best. More care is taken in their design and finish. Upon placing an LL charm against one that is not made by ourselves the difference is evident. Smoother lines, intricate detail, perfect imaging. We take great care in what we have made and soon all items will bear the LL logo. All adult lockets are engraved with Lavish Lockets (on the reverse) and all jewellery has a 6 month guarantee.

Most of the lockets are opened at the side – similar to a pocket watch. There is an indentation at the side which will open the locket. When open you can load and unload your charms (or anything else you have in yours) and close again. Lockets close and stay closed with strong magnets so your charms are safe when worn.

For video’s on how to open, close and add charms to your pockets please see our Facebook or You Tube pages.

Large plates for the large lockets, medium plates for the medium lockets, mini plates for the mini lockets and heart plates for the heart lockets. Layer your plates for your own unique look. You can fit as many plates as you want inside one locket. Some people have them facing ‘in’ to make the locket reversible. Change the colours around for the perfect personalised locket. The options are endless.

We dispatch orders 5 days a week. Over 90% of orders arrive with you the next day but please allow 3-5 days.  International delivery times depend on which country you are ordering from, if you need your order by a particular date please inform us BEFORE you place your order so we can accommodate your request.

Next Day Delivery can be selected Monday to Thursday before 1pm. Orders made on Friday with Next Day selected will only arrive the following Monday.

First class delivery is free for all UK orders over £20.00. Under this amount the delivery fee is just £2.50. Should you need it, we offer other delivery options such as next day delivery and international delivery.

The unique properties of the jewellery grade steel is that is does not rust or tarnish. Keep it looking shiny by polishing with a lint free cloth. Ifyou get your locket wet, dry properly on a cloth before re-adding the charms.

All sterling silver will tarnish over time, this is called oxidation.There are lots products on the market that help keep your sterling silver jewellery looking shiny and new. Many things that can cause tarnishing but the main culprits are perfume, skin creams, hairspray, chlorine, acidic skin and even salty air. The amount of tarnishing (oxidation) that occurs is dependent on the skin and care habits of the wearer. Tarnishing is therefore not a manufacturing fault.